{"id":15557,"date":"2025-11-23T16:00:46","date_gmt":"2025-11-23T16:00:46","guid":{"rendered":"https:\/\/tulipvacations.com\/?page_id=15557"},"modified":"2025-11-23T18:09:05","modified_gmt":"2025-11-23T18:09:05","slug":"refund-cancellation-policy","status":"publish","type":"page","link":"https:\/\/tulipvacations.com\/ar\/refund-cancellation-policy\/","title":{"rendered":"\u0627\u0644\u0625\u0644\u063a\u0627\u0621 \u0627\u0644\u0633\u064a\u0627\u0633\u0629"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"15557\" class=\"elementor elementor-15557\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fe29b21 e-flex e-con-boxed e-con e-parent\" data-id=\"7fe29b21\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f343ba9 elementor-widget elementor-widget-text-editor\" data-id=\"6f343ba9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Refund &amp; Cancellation Policy \u2013 Tulip Vacations<\/strong><br \/>Last Updated: November 23, 2025<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>This policy explains how cancellations, modifications, and refunds work for travel services booked through Tulip Vacations.<br \/><strong>Important:<\/strong> Many services follow the rules of the provider (hotel\/airline\/cruise\/transport), which may be fully or partially non-refundable.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>1) Services Covered<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Travel Packages \/ Programs<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Hotel Reservations<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Flight Tickets (if booked through Tulip Vacations)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Nile Cruises<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Transportation &amp; Transfers<\/li>\n<li>Activities &amp; Tours (Day Trips, Guided Tours, Excursions, Experiences)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>2) Cancellations Before Service Date<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>A) Travel Packages \/ Programs<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Cancellation <strong>30+ days before travel date<\/strong>: refund <strong>100% of the net amount<\/strong>, minus any non-refundable supplier\/bank fees.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Cancellation <strong>15\u201329 days before travel date<\/strong>: refund <strong>50\u201375%<\/strong>, depending on hotel\/supplier rules.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Cancellation <strong>0\u201314 days before travel date<\/strong>: usually <strong>non-refundable<\/strong> or minimal refund, depending on supplier policy.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>B) Hotel Reservations<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Subject to the hotel\u2019s booking terms (Refundable \/ Non-Refundable).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>Non-Refundable rooms<\/strong> cannot be refunded after confirmation<\/p>\n<h4 data-start=\"1879\" data-end=\"1901\">C) Flight Tickets<\/h4>\n<p>\u00a0<\/p>\n<ul data-start=\"1902\" data-end=\"2044\">\n<li data-start=\"1902\" data-end=\"1951\">\n<p data-start=\"1904\" data-end=\"1951\">Refunds\/changes depend on airline fare rules.<\/p>\n<\/li>\n<li data-start=\"1952\" data-end=\"2005\">\n<p data-start=\"1954\" data-end=\"2005\">Airline penalties and fare differences may apply.<\/p>\n<\/li>\n<li data-start=\"2006\" data-end=\"2044\">\n<p data-start=\"2008\" data-end=\"2044\">Some tickets are <strong data-start=\"2025\" data-end=\"2043\">non-refundable<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>D) Nile Cruises<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Cancellation <strong>21+ days prior<\/strong>: partial refund per cruise operator policy.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Less than 21 days: usually <strong>non-refundable<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>E) Transportation &amp; Transfers<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Cancellation <strong>48+ hours before service<\/strong>: full refund.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Less than 48 hours: <strong>50% deduction<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul>\n<li>Less than 24 hours or No-Show: <strong>no refund<\/strong>.<\/li>\n<\/ul>\n<div>\n<h3 data-start=\"977\" data-end=\"1045\"><strong data-start=\"981\" data-end=\"1045\">F) Activities &amp; Tours (Day Trips \/ Excursions \/ Experiences)<\/strong><\/h3>\n<ul data-start=\"1047\" data-end=\"1756\">\n<li data-start=\"1047\" data-end=\"1196\">\n<p data-start=\"1049\" data-end=\"1196\"><strong data-start=\"1049\" data-end=\"1099\">Cancellation 7+ days before the activity date:<\/strong> Full refund of the net amount, minus any non-refundable supplier or bank fees (if applicable).<\/p>\n<\/li>\n<li data-start=\"1197\" data-end=\"1286\">\n<p data-start=\"1199\" data-end=\"1286\"><strong data-start=\"1199\" data-end=\"1250\">Cancellation 3\u20136 days before the activity date:<\/strong> <strong data-start=\"1251\" data-end=\"1265\">50% refund<\/strong> of the net amount.<\/p>\n<\/li>\n<li data-start=\"1287\" data-end=\"1409\">\n<p data-start=\"1289\" data-end=\"1409\"><strong data-start=\"1289\" data-end=\"1340\">Cancellation 0\u20132 days before the activity date:<\/strong> <strong data-start=\"1341\" data-end=\"1359\">Non-refundable<\/strong>, unless the supplier\u2019s policy allows otherwise.<\/p>\n<\/li>\n<li data-start=\"1410\" data-end=\"1488\">\n<p data-start=\"1412\" data-end=\"1488\"><strong data-start=\"1412\" data-end=\"1471\">No-Show or late arrival that leads to missing the tour:<\/strong> <strong data-start=\"1472\" data-end=\"1485\">No refund<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1489\" data-end=\"1756\">\n<p data-start=\"1491\" data-end=\"1668\"><strong data-start=\"1491\" data-end=\"1534\">Weather \/ safety-related cancellations:<\/strong><br data-start=\"1534\" data-end=\"1537\" \/>If an activity is cancelled by Tulip Vacations or the supplier due to safety or severe weather, the client will receive either:<\/p>\n<ol data-start=\"1671\" data-end=\"1756\">\n<li data-start=\"1671\" data-end=\"1693\">\n<p data-start=\"1674\" data-end=\"1693\">a full refund, or<\/p>\n<\/li>\n<li data-start=\"1696\" data-end=\"1756\">\n<p data-start=\"1699\" data-end=\"1756\">rescheduling to another available date (client\u2019s choice).<\/p>\n<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<blockquote data-start=\"1758\" data-end=\"1923\">\n<p data-start=\"1760\" data-end=\"1923\"><strong data-start=\"1760\" data-end=\"1769\">Note:<\/strong> Some tours\/activities may be labeled <strong data-start=\"1807\" data-end=\"1825\">Non-Refundable<\/strong> in advance; those follow the supplier\u2019s rules and are not eligible for refund after confirmation.<\/p>\n<\/blockquote>\n<\/div>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>4) No-Show<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>If a traveler misses a service due to late arrival or absence, it is treated as \u201cused\/forfeited\u201d by suppliers, and <strong>no refund<\/strong> is issued.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>5) Force Majeure<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>In cases beyond anyone\u2019s control (airport closures, government travel restrictions, severe weather, etc.):<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>We follow supplier policies and do our best to reschedule or recover any refundable amounts.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Non-refundable costs already paid to suppliers may be deducted.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>6) Refund Method &amp; Timeline<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Refunds are made <strong>to the same payment method<\/strong> used at checkout through Paymob. <a href=\"https:\/\/om.paymob.com\/en\/policy?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noreferrer noopener\">om.paymob.com+1<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Funds typically appear within <strong>5\u201314 business days<\/strong>, depending on your bank\/card network.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Some refunds may be limited by supplier rules or payment network time windows.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>7) How to Request a Refund \/ Cancellation<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list {\"ordered\":true,\"start\":1} --><\/p>\n<ol start=\"1\">\n<li style=\"list-style-type: none;\">\n<ol start=\"1\"><!-- wp:list-item --><\/ol>\n<\/li>\n<\/ol>\n<p>\u00a0<\/p>\n<ol start=\"1\">\n<li style=\"list-style-type: none;\">\n<ol start=\"1\">\n<li>Contact Tulip Vacations via <strong>[WhatsApp \/ Email \/ Website Form]<\/strong>.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ol start=\"1\">\n<li style=\"list-style-type: none;\">\n<ol start=\"1\">\n<li>Provide your booking reference and reason for cancellation.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ol start=\"1\">\n<li style=\"list-style-type: none;\">\n<ol start=\"1\">\n<li>We respond within <strong>24\u201372 hours<\/strong> with confirmation and the refundable amount estimation.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"Refund &amp; Cancellation Policy \u2013 Tulip VacationsLast Updated: November 23, 2025 This policy explains how cancellations, modifications, and refunds work for travel services booked through Tulip Vacations.Important: Many services follow the rules of the provider (hotel\/airline\/cruise\/transport), which may be fully or partially non-refundable. 1) Services Covered \u00a0 Travel Packages \/ Programs Hotel Reservations Flight Tickets&#8230;","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-15557","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"acf":[],"_links":{"self":[{"href":"https:\/\/tulipvacations.com\/ar\/wp-json\/wp\/v2\/pages\/15557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tulipvacations.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tulipvacations.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tulipvacations.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tulipvacations.com\/ar\/wp-json\/wp\/v2\/comments?post=15557"}],"version-history":[{"count":0,"href":"https:\/\/tulipvacations.com\/ar\/wp-json\/wp\/v2\/pages\/15557\/revisions"}],"wp:attachment":[{"href":"https:\/\/tulipvacations.com\/ar\/wp-json\/wp\/v2\/media?parent=15557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}